Understanding Our 24-Month/24,000-Mile Warranty: What You Need to Know
At Car Tune Up – Sarasota, we take pride in the quality of our work and the parts we use. That’s why we back our services with a 24-month/24,000-mile warranty. We know car repairs can be stressful, so we’ve designed our warranty to give you peace of mind and make sure your vehicle stays in top condition.
What Does Our Warranty Cover?
Our warranty covers all shop-procured parts and labor for 24 months or 24,000 miles, whichever comes first. If something goes wrong with the parts we installed, we’ll repair it, often at no cost or at a heavily discounted rate, depending on the repair. We want to make sure that if we didn’t get it right the first time, we’ll make it right the next time—without extra hassle for you.
What Isn’t Covered by the Warranty?
While our warranty is extensive, there are a few exclusions:
- Customer-supplied parts: We only cover parts that we procure. Parts you provide yourself aren’t covered under this warranty.
- Wear-and-tear items: Routine maintenance items (like brake pads, tires, etc.) are not covered.
- Negligence or lack of maintenance: If routine maintenance is neglected or manufacturer-recommended services are not followed, the warranty will be void.
What Do You Need to Use the Warranty?
If you need to use the warranty, simply provide your invoice number or the date of service to help us track down the original repair. We prioritize warranty-related repairs because we want to ensure we fix any issues quickly and correctly.
Is the Warranty Transferable?
In most cases, the warranty isn’t transferable if you sell your vehicle. However, we always aim to do the right thing for our customers, and we’ll do our best to help you even in those circumstances.
Does the Warranty Apply to Fleet Vehicles?
Yes! Our warranty covers both fleet and personal vehicles, giving business owners extra peace of mind when maintaining their fleets.
Hassle-Free Warranty Service
We strive to keep our warranty process as simple and stress-free as possible. We understand that sometimes things break, even with the best care, and we want to stand by our work. That’s why the warranty terms are clearly outlined on your invoice, so you always have a reminder that we’re here to help when you need it.
What Happens if You’re Out of Town?
depending on our parts supplier, we may be able to refer you to a network of partner shops outside of the Sarasota area. While this isn’t guaranteed, it’s part of our commitment to selecting high-quality parts and suppliers to ensure we can support you, even when you’re out of town.
Maintaining Your Warranty
To keep your warranty valid, it’s important to maintain regular vehicle care and follow your manufacturer’s recommended maintenance schedule. Neglecting routine maintenance or misusing the vehicle can void the warranty, but we’re always here to guide you on what’s needed to protect your coverage.
Our Commitment to You
We understand that car repairs are an investment, and we stand behind our technicians and our work 100%. Our goal is to fix your vehicle right the first time, but if something goes wrong, we’re here to make it right. Our warranty is our way of showing you that we value your trust and your business.
At Car Tune Up – Sarasota, our warranty reflects our commitment to delivering reliable, high-quality service. We believe in standing behind our work, and we’re always here to ensure your car stays safe on the road. Have any questions about our warranty? Feel free to reach out—we’re happy to help!
